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Terms and conditions
The use of this page, as well as the registration of reports through it, implies the approval of the terms and conditions detailed in this document. We recommend that you read them carefully because they contain your rights and obligations in relation to any operation related to this website.
IMPORTANT: This Whistleblower Channel is not a system to make complaints, a call center, nor an emergency mechanism. For this reason, we would really appreciate it if you could use other media available to respond to your requirements.
The present platform has been developed by Fundación Generación Empresarial, requested by the Santiago 2023 Corporation, with the objective of encouraging, facilitating, and communicating questions and reports of activities that go against the Law, the Ethical Code, and the internal Policies and Norms of the Santiago 2023 Corporation that our workers, providers, clients, investors, and other stakeholders relevant for the Santiago 2023 Corporation may be exposed to.
Please, take into consideration that:
  • The Santiago 2023 Corporation will carefully analyze all reports made through this site. Please, create your report in the most precise and truthful manner possible, do not include false or misleading information deliberately.
    Providing false or misleading information deliberately can lead to civil or criminal responsibility in accordance with the law.
  • This Whistleblower Channel has been designed to guarantee the confidentiality of the provided information and it is technologically supported and administered by Fundación Generación Empresarial. The analysis, investigation, and resolution of entered reports corresponds to the Santiago 2023 Corporation.
  • This service offers the option of sending your report anonymously. You will be requested to establish a password by the end of the procedure and a code will be automatically generated to identify the report and for you to enter and check the status of your report or question whenever you need to. Your report will always be treated as confidential.
The user commits to:
  • Providing complete and accurate information for the question or report, as well as for the personal information when necessary.
  • Registering and describing real situations.
  • Keeping an adequate and respectful language.
  • Not using false identities;.
  • Not publishing contents over which they don’t have use, author or industrial property rights, or other equivalent rights.
  • Not publishing contents that may promote arbitrary discrimination or hate towards people, groups, or communities, directly or indirectly.
  • Not publishing contents that incorporates publicity or promotions, or that offers paid services or establishes spam systems (undesired emails), email chains, etc.
Furthermore, the user is obligated to not sending, publishing, or transmitting any type of content that:
  • Violates the treaties or legal norms related to author rights and industrial property in any territory.
  • Encourages the execution of dangerous activities that threaten the physic or psychic health of people.
  • Contains false information.
  • Contains illicit, violent, degrading, or pornographic formats or images.
  • Incorporates a virus or any other computer program that causes harm to the technological platform.
  • Establishes spam systems (undesired emails).
  • Goes against the Law, the Ethics Code, or the internal Policies and Norms of the Santiago2023 Corporation.
By accepting the terms and conditions, the user:
  • Expressly authorizes the Santiago2023 Corporation to the treatment of his/her personal information, provided in the context of the report or question made.
  • The Company will make sure to comply with the Law 19,628, about the Protection of Private Life; therefore, all the personal information it has access to due to the report or question made by the user will be exclusively used for the purpose of the user when providing the information.
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Warning

This is not a channel for requesting information or making complaints.

This channel is not an emergency service:
When facing incidents that represent an immediate threat to life or property, please, call the corresponding emergency number.

OUR COMMITMENT

Help us prevent and detect behaviors that are contrary to the ethical principles and values of the Santiago 2023 Corporation.

The Santiago 2023 Corporation is proud of the values that are part of all the development of its activities, which is reflected in our daily behavior. For this reason and with the objective of keeping and protecting the highest standards in ethics and integrity for business, we have selected Fundación Generación Empresarial to manage a whistleblower channel that is simple and safe, and that brings anonymity and confidentiality available for all collaborators, providers, and stakeholders (officers, advisors, services providers, volunteers, and athletes) that know of or suspect that certain activity, carried out by a worker of the organization or a person related to it, might be violating the laws, norms, codes, rules, and internal politics or general ethical principles.

Any person working with or related to the Santiago 2023 Corporation has the moral and legal responsibility to report any type of transgression.

In order to collaborate with this, you only need to provide a description, as detailed as possible, of the facts or circumstances that might seem suspicious to you, as well as irregular or illicit activities, by pressing on the square available on the “Enter a new report” section that you will find below. Furthermore, you have the option to attach documents that reinforce what your report states.

Next, we will show you a different contact channel you can use: Email to cumplimiento@santiago2023.org. It is important to mention that this inbox is managed by the Corporation, meaning that all reports made through this media will be analyzed by the Compliance team in a confidential and transparent manner, just like with those reports made through this portal.

*This is not a channel for requesting information or making complaints.

*This whistleblower channel is not an emergency service: Do not use this channel to report situations that represent an immediate threat to life or property. Reports presented through this service will not receive an instant response because they require an analysis that takes time.

ENTER A NEW REPORT
 
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